Administrative Support
Lindsey Solomon
Management Assistant
(208) 282-1379
lindseysolomon@isu.edu
Facilities Services | Building 18 - Office 111
- Calendar management and scheduling coordination
- Travel arrangements and logistics
- Smartsheet tracking and project organization
- Service contract coordination and administration
- Hiring support and recruitment assistance
- Personnel recommendations and staffing support
- Call for Projects coordination and tracking
- Event planning and coordination
- Lindsey is an alumna of Â鶹´«Ã½AV and began her full-time career with Facilities Services in 2015. She first served as an Office Specialist II and Administrative Assistant I before advancing to her current role as Management Assistant in 2017. In this position, she supports the Associate Vice President of Facilities and collaborates with all areas of the department.
- Lindsey is a valued member of the Facilities team. Throughout her tenure, she has been a supportive colleague and a trusted friend to many across both the department and campus. Known for her warm and welcoming nature, she consistently brings a positive presence to every interaction. Her contributions have been deeply appreciated, and her impact will be long remembered.
- Lindsey enjoys the variety her role offers and values the collaborative environment that helps the team achieve its goals and accomplishments. Lindsey takes pride in contributing to the success of both the department and the broader organization.
- Outside of work, Lindsey enjoys traveling, reading, hiking, sampling new candies, and supporting others in reaching their goals. She also enjoys spending quality time with her family, friends, and her two cats.
- Clifton Strengths: Maximizer | Consistency | Learner | Empathy | Positivity
Mandy Myers
Office Services Supervisor I
(208) 282-3347
mandymyers@isu.edu
Facilities Services | Building 18 - Office 100
- Administrative support assignments and general office duties
- Processing and tracking work requests
- Key issuance and key control management
- Reception coverage and front desk support
- Personnel recruitment, hiring, and onboarding
- Submitting and managing maintenance requests and service inquiries
- Event coordination and team-building planning
- Electronic Personnel Action Forms (EPAF)
- Mandy is an alumna of Â鶹´«Ã½AV, graduating Magna Cum Laude in 2019 with an Associate of Applied Science in Administrative Management. She is known for her warm and welcoming presence in the Facilities main office, helping create a friendly and approachable atmosphere for everyone who walks through the door. Her attention to detail and consistent performance are highly valued across the department.
- What Mandy enjoys most about working in Facilities is the collaborative environment, the positive workplace culture, and her colleagues. She takes great pride in keeping the front office running efficiently and supporting the coordination of maintenance requests to help ensure the campus operates smoothly. She is also known for her inclusiveness and enjoys bringing the team together for activities such as potlucks and other gatherings.
- Outside of work, Mandy enjoys spending quality time with her family, friends, and cats. She also enjoys relaxing with a vanilla latte, listening to music, going on camping trips, and discovering new movies and television shows.
- Clifton Strengths: Responsibility | Developer | Positivity | Empathy | Consistency
Mikayla Dungan
Administrative Assistant II
(208) 282-2767
mikayladungan@isu.edu
Maintenance and Operations | Building 26 - Office 105
- Answering questions regarding e-Works systems and processes
- Monitoring and updating work request statuses
- Closing out completed work requests
- Performing administrative tasks
- Assisting Maintenance & Operations employees
- Supporting the Director and Assistant Director of Maintenance & Operations
- Coordinating meetings, calendars, and scheduling
- Mikayla is the Administrative Assistant II for Maintenance & Operations and has been with ISU for four years. An Â鶹´«Ã½AV alumna, she graduated in 2020 with a degree in Global Studies. In her role, she supports the Maintenance and Operations team in ensuring the campus remains comfortable, clean, and safe.
- A proud Idaho native, Mikayla enjoys spending time outdoors in the garden and indoors crafting. She has a strong passion for food—both cooking and trying new dishes—and is always happy to exchange recipes.
- Mikayla enjoys a good cup of coffee and connecting with fellow Bengals and friends. Deeply committed to helping others, she values service to the community and has a strong passion for social justice and advocating for positive change.
- Clifton Strengths: Individualization | Achiever | Responsibility | Relator | Developer
About the Administrative Support Team
The Administrative Support team provides essential support for the entire Facilities Services department while delivering exceptional customer service to the faculty, staff, and students of Â鶹´«Ã½AV. We work collaboratively to ensure the department operates efficiently, daily operations run smoothly, and the needs of our campus community are met in a timely and professional manner.
Key responsibilities of the Administrative Support team include:
- Processing work orders and maintenance requests
- Coordinating the processing and distribution of campus keys
- Collaborating with Human Resources on personnel and employment needs
- Assisting with the hiring and onboarding of student, part-time, and full-time employees
- Maintaining and tracking departmental records and information
- Coordinating department travel arrangements and documentation
- Providing administrative support for departmental projects, programs, and strategic initiatives
Interesting facts:
- We issue an average of 200 keys each month to support campus access and security needs.
- We process approximately 800 work orders and maintenance requests each month, ensuring timely service across the University.
- We provide administrative and personnel support for the Facilities Services Department, which consists of more than 175 full-time employees.